Please note that we only deal with customers and orders in the UK and do not ship overseas. If you are looking to order or need help with your order in the USA, please visit MarcyPro directly.
All orders under £99 will be subject to a £3.95 delivery charge. This charge will vary for orders outside UK Mainland (see below for more information on these charges).
Free delivery will apply to all orders over £99, excluding locations outside of UK Mainland.
All Gift Cards are sent by email for free immediately upon successful receipt of payment. The email containing the link to the Gift Card is considered received by the recipient when it has been sent to the email address provided by the customer.
*UK Residents only
We ship every small and medium-sized product on a 1-2 working day delivery option. Deliveries take place Monday – Friday only. *Applies to UK Mainland orders only.
Orders placed outside of UK Mainland will be subject to an additional delivery charge and a delivery time frame of 5-7 working days.
Please note someone must be available to sign for the item and any changes to the delivery and/or address made between yourself and the courier are at your own risk. We cannot be held responsible for any issues that occur if changes to the delivery a made without our involvement.
All large items will take around 3-5 working days to arrive*.
Orders placed outside of UK Mainland will be subject to an additional delivery charge and a delivery time frame of 7-10 working days*.
*Please note the delivery will only take place within this time frame if the courier can contact you to arrange a suitable delivery date.
For large item delivery:
All middle-range items will ship via Arrow XL’s 2-Man service and can take around 3-5 working days to arrive*.
Orders placed outside of UK Mainland will be subject to an additional delivery charge and a delivery time frame of 7-10 working days*.
*Please note the delivery will only take place within this time frame if the courier can contact you to arrange a suitable delivery date.
Delivery Breakdown:
Deliveries take place Monday – Friday only.
A number of our larger products, including all Spirit Fitness cardio equipment ship via dropship from the manufacturer. Delivery takes 7-10 working days (slightly longer for non-UK mainland postcodes). Extra delivery may be charged for postcodes outside of UK Mainland. Please see the product listing or checkout to see if this applies to your order.
Delivery and installation (Spirit Fitness only) is an optional extra and is available to most areas within the UK for a charge of £250 and this must be selected when added to the basket. Delivery timescale for installation is 10-14 working days (slightly longer for non-UK mainland postcodes), and dates at the checkout should be ignored.
If you want to track your order, please check your despatch email for the courier and tracking number and use the relevant link below.
Please note, if your order is showing as ‘deleted’ on Palletways, your order has been passed to Palletforce. You can message us via live chat for updates if needed.
We can ship to offshore and off mainland UK locations for an additional delivery charge (this charge is instead of the £3.95 charge).
1-Man Express Delivery | £15.00-£25.00 | 5-7 working days
Large Item Delivery | £75.00 | 7-10 working days
If you have any questions, please use our live chat.
Please note, the postcodes below are not included in UK Mainland deliveries and are either subject to additional delivery charges or currently unavailable for delivery:
BT, KA, HS, IM, KA, KW, ZE, PA20, PA42, PA41, PA43, PA44, PA45, PA46, PA47, PA48, PA49, PA60, PA61, PA62, PA63, PA64, PA65, PA66, PA67, PA68, PA69, PA70, PA71, PA72, PA73, PA74, PA75, PA76, PA77, PA78, PH41, PH42, PH43, PH44, PH49, PH50, TR22, TR21, TR23, TR24, TR25, JE
Don’t panic! If you miss your delivery, our couriers should have left a calling card. If they haven’t, get in touch with us, and we’ll happily re-schedule your delivery.
All the prices listed on the Exercise.co.uk website include VAT. If you live in Jersey or the Channel Islands, we are not able to take the VAT off the price of the purchase.
If you need your order delivered on a specific date Monday – Friday please let us know. We will try to schedule this with the couriers. Unfortunately, we cannot offer timed deliveries right now.
Please visit our FAQs for any further information on delivery or get in touch with us.
