Got a question for the team? Please get in touch with us via web form, email, phone or writing to us. You can also message us on Live Chat or social media. Please note, you should contact us through one channel only, as contacting us multiple times for the same query will prevent your query from being dealt with efficiently and may result in further delays.
Monday: 9:00am – 4:30pm
Tuesday: 9:00am – 4:30pm
Wednesday: 9:00am – 4:30pm
Thursday: 9:00am – 4:30pm
Friday: 9:00am – 4:30pm
If you were not able to find the answer to your query from the above links, please check below the best ways to contact us.
To contact our customer service team regarding your order, please complete this form.
Or you can email: firstname.lastname@example.org
Before sending your email, please include your order number within the subject line. Within the body of your email, please include your:
Or you can reach our customer service team on the following number: 01482 212 098
To ensure our customer service can answer your query as quickly as possible, please have your name, postcode and order number ready.
The Live Chat icon will appear in the bottom right-hand corner of your screen. If you ask a question over the weekend, our Live Chat system will keep your query and notify our team first thing Monday morning.
For issues with Dyaco/SOLE Fitness products, please contact email@example.com with the below information:
Place of Purchase: Exercise.co.uk
Order Number: ……………………….
Company Registration No. 3042924
Registered in England
VAT no. GB64739370
Are you a fitness fanatic with a social media following? Or do you love to write about all things exercise and health? We would love you to join our team. Find out how you can contribute here.