How to Get in Touch
Got a question for the team? Please get in touch with us via web form, email, phone or by writing to us. You can also message us on Live Chat or social media. Please note that you should contact us through a single channel, as contacting us multiple times for the same query will prevent it from being addressed efficiently and may result in further delays.
hello@exercise.co.uk
Mon-Fri, 9am-4:30pm
Opening times:
Monday: 9:00am – 4:30pm
Tuesday: 9:00am – 4:30pm
Wednesday: 9:00am – 4:30pm
Thursday: 9:00am – 4:30pm
Friday: 9:00am – 4:30pm
Saturday: CLOSED
Sunday: CLOSED
Have you checked:
- Delivery Information: Use this section if you have a question about delivery options, how your order would be delivered or Excluded Postcodes
- Returns: Here you will find our T&Cs for returning your order to us.
- Finance: Terms & Conditions for applying for finance – Key points to read before applying for finance.
- FAQs: Here is a list of the most popular customer queries we have received.
If you were not able to find the answer to your query from the above links, please check below for the best ways to contact us.
Email:
Or you can email: hello@exercise.co.uk
Before sending your email, please include your order number within the subject line. Within the body of your email, please include your:
- Name
- Postcode
- Order number
Live Chat:
The Live Chat icon will appear in the bottom right-hand corner of your screen. If you ask a question over the weekend, our Live Chat system will keep your query and notify our team first thing Monday morning.
Social Media:
We’re happy to chat on Facebook and Instagram. Our dedicated social media team update our social media pages to ensure that customers get the most up-to-date information.
SOLE Fitness:
For issues with Dyaco/SOLE Fitness products, please contact service@dyaco.co.uk with the below information:
Place of Purchase: Exercise.co.uk
Order Number: ……………………….
Name: ……………………….
Postcode: ……………………….
Address:
Pure-Tec Ltd t/a Exercise.co.uk
Britannia Road
Goole
DN14 6ET
Company Registration No. 3042924
Registered in England
VAT no. GB647393702
Contribute:
Are you a fitness fanatic with a social media following? Or do you love to write about all things exercise and health? If you’d like to contribute, drop us an email at hello@exercise.co.uk with what you’d like to offer and we’ll take a look!
